How to Place Bids
  • Online: All the our auctions are streamed live online. On the Friday before each auction, as soon as the catalogue is complete, it is uploaded to several live auction websites where customers can then search the full catalogue for items of interest. The link to these websites can be found at the bottom of the screen, or on the home page when the catalogue is published. On the day of the auction you can watch the sale via live video links.To bid online you will need to register with one of the live auction services displayed on this page. Bidding online is simple, quick and easy. All you do is register with the online auction server, connect to Crow's Auctions and start bidding!  

  • Absentee bids: If you can't make it to our saleroom in person, you can leave an absentee bid with us. The auctioneer will then bid on your behalf until either all competitors drop out or your upper limit is reached. To leave an absentee bid, either call or email us, or come into our saleroom. You can also leave an absentee bid online; once our catalogue is published on the Friday before our live auction, register to bid with Crow's Auctions through The Saleroom. From here you can place an absentee bid on any of the lots in our sale.

  • Phone: To book a telephone bid you will be required to fill out a registration form and in some cases pay a returnable deposit by credit card.​ There is no minimum value to bid on the phone. Please be aware all phone calls are recorded. 

  • In person: This is by far the most exciting way to bid on your favourite lots. To enjoy the thrill of bidding in our saleroom, you will be required to fill out a registration form to receive a paddle number. 

Viewing Days

Our viewing days are held on the Saturday, Monday, and Tuesday before the sale. To see our opening times, see Auction Dates.  We encourage everyone who is interested in bidding on an item to attend one of our viewing days. 

Condition Reports

To those who cannot attend a viewing day but are still keen to bid on a lot, we strongly advise you request a condition report. A condition report is simply our auctioneer's judgement of the authenticity, age, and condition of the lot in question. This is to ensure no buyer is left disappointed with his / her winning lot. To request a condition report either call our office or send us an email. 

If you have placed the winning bid on your lot, you will receive an invoice by email. If you are unsure over whether or not you placed the winning bid, you are welcome to call us and we will confirmWe strictly ask all buyers to pay for their lots within seven days after the auction. Payment is accepted by cash, debit card, Visa/Mastercard, Bank Transfer and Transferwise <https://transferwise.com

Emails containing card details are strictly confidential and are wholly secure 

  • Payment: must be made within 48 hours of the close of the sale. Overseas buyers must notify the Auctioneers of payment arrangements within 2 working days of the sale. There is a buyer's premium of 22% + VAT which shall be payable  in addition to the bid price. Please note that any lots purchased via one of the online auction platforms will be subject to an additional commission charge + VAT at the rate imposed on the hammer price. Please check with your chosen online platform for commission charges. 

  • Collection: All lots must be collected within one week of the auction ending. To collect, come into our saleroom from 09.00-16.00 Monday to Friday and talk to our staff. Please be aware that if you fail to collect your items one week after the auction you risk being charged £3 per day for storage costs. 

  • Delivery: We can arrange delivery of your items for you. Send us an email or give us a call to request a P&P quote. Once you have paid for your item and P&P costs we will dispatch your item and email you your tracking number. 

Post-Auction

Buying At Auction

Live Bidding & Catalogue

Rear of Dorking Halls,

Reigate Road,

Dorking,

Surrey

RH4 1SG

Tel: +44 (0)1306 740382

Email: Enquiries@crowsauctions.co.uk